PAINT. LAUGH. CREATE.

FAQ

Frequently Asked Questions

Can I make more than one project at a workshop? 

Because of time constraints and the nature of how our DIY workshops run, we limit each person to one project at a time during a scheduled workshop.  We are always adding more dates and workshop projects, please check back with us often to schedule!

Can I bring a friend with me if they are not working on a project? 

Unfortunately, because of a limited amount of seating and fire code, we are unable to admit any person who has not reserved a spot in our workshop. 

The same policy applies to private parties as well.  Only registered guests are permitted to attend.

For children's parties the guardian of the main party guest is the only person permitted to attend without registering for a project.  Any other parents and/or guardians or other guests that wish to attend must purchase a workshop seat.

What are the prices for a workshop? 

Prices for each workshop are based on the type of workshop being offered. Typically, prices range in price from $35 to $85 depending on the options you choose.

Do I have to pick my project ahead of time? 

Yes. Project selection and customization information for your project is required at the time of booking on our on-line registration form. Please be sure to double-check your spelling and information to ensure your project stencil (for wood workshops) and materials will be ready for you at the start of your workshop.

Do you offer refunds? 

Once your workshop seat has been purchased we are immediately beginning the process of production of your personalized stencil. Purchasing a workshop seat to one of our events is much like purchasing a seat to any other entertainment event, so as a courtesy on our behalf, if you would like to cancel your reservation, you must give a minimum of 48 hour notice to receive a partial refund. Please note a restocking fee of 30% of the total amount of the workshop will be deducted from your refund for all cancellation requests received at least 48 hour prior to the scheduled workshop.  Cancellation requests received less than 48 hours prior to the scheduled workshop will not be eligible for a refund. No-shows forfeit their project and payment.  To cancel your order, please contact us at info@hammerandstainphx.com. Cancellations will be processed on the day we receive your cancellation request. It may take up to 2 weeks for the refund to return to the account you used to purchase your items.  We do not issue refunds for private party guests. If the attendee contacts us a minimum of 48 hours prior to the event to let us know they cannot attend, their wood project and stencil will be sent home with a designated party guest the day of the party for them to complete at their leisure. We are not responsible for items left behind. If they are a "no call, no show" their project and payment are forfeited.

Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.

Do I need to tell you in advance what colors and stain I want to use on a wood project?   

No, we have a wide variety of paint colors and stains to choose from. When you arrive we will show you examples of different color palettes to help you decide which paints and stains will look the best in your home.

How long does a workshop last? 

The length of each workshop depends on the type of workshop scheduled. The typical workshop lasts 2-3 hours.

Do I need to be crafty or artistically talented to take a workshop? 

Definitely NOT! Our workshops provide guided instruction in a relaxed environment. Just bring your DIY attitude and a willingness to learn and you will create a project you will be proud of!

Can I bring my own snacks or food? 

Yes! Please feel free to bring your own snacks or food to any of our workshops.

Can I bring my own beer or wine? 

Yes! But, beer and wine only please...no hard liquor. Beer and Wine is only permitted at over 18 adult workshops.  If you or the group you are with are consuming beer or wine, we ask that you are responsible and have a designated driver on hand, use Uber or Lyft, or call a taxi.

How do I make sure I am seated with my friends? 

If you are coming with a group of friends, please list who you would like to be seated next to in the "comments section" of the online reservation form. We will do our best to accommodate this request but will make no guarantees.

Do you offer team building? 

Yes, absolutely! Our studio is perfect for birthdays, date nights, ladies night out, fundraisers and many other groups events including team-building events. Everyone gets to make a personalized masterpiece to take home!

How do I book a private party? 

To book a private party, please view our private party portion of our website to locate available dates and times.  Upon locating a date and time that works, a refundable deposit** is required to secure your date and time.  After your deposit has been paid, our event coordinator will provide you with a project portfolio full of project options to choose from!  As the host, you get to choose up to three projects for your guests to choose from.  Each guest will register through a provided party link.

When will my private party deposit be refunded? 

Your deposit will be refunded once the group minimum registers by the registration deadline and attends the original/scheduled party date.  The refund can take up to two weeks to reflect in your account.  If the group minimum is not met by the deadline or your party is rescheduled for any reason other than studio closure, your deposit is forfeited.